Sun Sea Sailing Terms of Service
Welcome to Sun Sea Sailing! We're thrilled to have you aboard for an unforgettable sailing experience in the stunning waters of Greece. Before you embark on your adventure with us, please take a moment to review our terms of service:
1. Booking Process
- Guests can make bookings online, by phone or in person at Limenas Marina.
- Payment methods accepted include bank transfer, cards and cash.
2. Short Cruises
- Short cruises operate daily from Limenas Marina.
- When booking by phone or in person, we require a non-refundable deposit of 50 euros.
- Minimum of 5 guests is required for short cruises to proceed.
- If we do not reach the minimum guest requirement, all payments will be refunded and guests may opt to book another cruise.
3. Reservation and Cancellation Policy for Longer Trips
- A 10% deposit of the total cost is required to reserve a spot for longer trips.
- Deposits are non-refundable in case of cancellation.
- Full payment for multiple-day trips must be made at least 14 days before departure.
- Cancellation is possible up to 7 days before departure, with a 20% deduction from the total cost for processing fees.
4. Weather Conditions
- In the event of adverse weather conditions, Sun Sea Sailing reserves the right to cancel cruises for safety reasons.
- In such cases, guests will receive a full refund.
5. Guest Responsibility
- Guests are responsible for arriving on time for scheduled departures.
- A failure to arrive on time for departure will be considered a no-show, and refunds will not be issued.
- Sun Sea Sailing reserves the right to deny boarding to intoxicated guests for the safety and comfort of all passengers.
- The skipper is responsible for everyone's safety and guests must always obey the skipper's instructions.
- A failure to arrive on time for departure will be considered a no-show, and refunds will not be issued.
- Guests must treat the boat with care and respect. Any damages caused, such as clogging the toilet with inappropriate items, may incur a minimum fee of 1500 euros for repairs.
By booking a trip with Sun Sea Sailing, you agree to abide by these terms and conditions. We look forward to sharing an incredible sailing experience with you! If you have any questions or concerns, please don't hesitate to contact us.
Sun Sea Sailing Privacy Policy
At Sun Sea Sailing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose and protect the information you provide to us when using our website or services.
1. Information We Collect
- Personal Information: When you make a booking or interact with our website, we may collect personal information such as your name, email address, phone number and payment details.
- Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited and time spent on our site.
- Cookies: We use cookies to enhance your browsing experience and collect data about your preferences and activities on our website.
2. How We Use Your Information
- Booking and Reservation: We use your personal information to process bookings, reservations and payments for our sailing trips.
- Communication: We may use your contact information to communicate with you about your bookings, respond to inquiries and provide updates about our services.
- Improvement of Services: We analyze usage data to improve our website functionality, content and user experience.
- Marketing: With your consent, we may send you promotional materials or newsletters about our services and special offers.
3. Information Sharing and Disclosure
- Service Providers: We don't share your information with third-party service providers.
- Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
4. Data Security
- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Choices
- Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link provided in our communications.
- Cookies: You can manage your cookie preferences through your browser settings.
6. Third-Party Links
- Our website does not contain links to third-party websites or services.
7. Children's Privacy
- Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
9. Contact Us
- If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@sunseasailing.org.
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy (last updated: 21/02/2024).
Thank you for choosing Sun Sea Sailing for your sailing adventures! Bon voyage!
The Sun Sea Sailing Team